On a mobile device:

In Chrome for Android:

• open Chrome,
• go to the "More" menu (the three dots in the top-right corner) then "Settings" and "Cookies",
• make sure cookies are turned on.

In Safari for ios:

• open "Settings" from the home screen,
• find "Safari" within the list of apps,
• make sure "Block All Cookies" is turned off.

On a computer:

In Google Chrome, open up the browser:

• click the Chrome menu icon,
• select “Settings”,
• under "Privacy and security", click "Cookies and other site data",
• select "Allow all cookies".

In Safari, you open up the app then:

• click "Safari",
• select "Preferences",
• under the "Privacy" tab, make sure "Block all cookies" is unselected.

In Edge, you open up the browser then:

• go to "Settings and more" (the three dots in the top-right corner),
• select "Settings",
• under "Cookies and site data" make sure "Allow sites to save and read cookie data (recommended)" is selected and "Block third-party cookies" is off.

In Firefox, you open up the browser then:

• go to "Tools",
• select "Options",
• under "Privacy", select "Accept cookies from sites", hit "Ok".

In Internet Explorer, you open up the browser then:

• go to "Tools",
• select "Options",
• under "Privacy" move the settings slider to "Medium" or lower, hit "Ok".

*If using any other browser, just check out the “Help” section in that particular browser.