It can take a wee while for Flybuys to make their way on to your account - some can take a whole month, but they all get there in the end. It's a bit like a credit card statement - sometimes a transaction will miss the cut-off date and slip into the next billing cycle.

Bonus Flybuys are a bit special and sometimes take even longer than standard Flybuys (sometimes you'll need to wait until the whole promotion is finished before they get processed, which could be six weeks or so). We appreciate your patience!